Our Story
Who we are and what we do
Leadership
Meet our board of directors and management team
News
Latest news and announcements
Career
Join us in building the future
Policies & Governance
Policy, Product Disclosure and governance
Sustainability
Driving positive impact in our business, community, and planet
BizSpoke
Showcase your brand on a Touch ‘n Go Card
Biz XS
Corporate Touch ‘n Go Card for Class 1 vehicles
Fleet XS
Corporate Touch ‘n Go Card for Class 1-5 vehicles
About eRefund
Learn about eRefund process for reclaiming funds, managing lost or expired cards, and disputing transactions.
Card
Obtain refunds for lost, stolen, or expired cards, and resolve disputes or reclaim funds from inactive cards.
RFID
Get refunds for incorrect charges on your RFID Tag, ensuring accurate billing and transaction records.
PayDirect
Rectify billing errors on PayDirect transactions by initiating refunds for any discrepancies.
eWallet
File a refund request related to TNG eWallet and track the status.
Redefine your commute with a secure solution to skip the queue,
and without having to do anything other than drive right through.
The Touch ‘n Go RFID is a sticker that is embedded with a radiofrequency chip. This chip makes every Touch ‘n Go RFID unique to each customer. Affixed to the left headlamp of a customer's vehicle, the tags are linked to the Touch 'n Go eWallet. They are used as a form of electronic payment for tolls across the country, providing drivers a safer and hassle-free drive. We at Touch 'n Go, are committed to continuously expanding on the uses of the Touch ‘n Go RFID as we have done for the Touch ‘n Go Card. We are excited to be able to bring further payment convenience to our customers in areas such as fueling and parking.
Read the full Terms & Conditions here:
With Touch ‘n Go RFID there is no more worrying about changing batteries or winding down windows at tolls
The Touch 'n Go eWallet provides our customers with the convenience of online reloads anytime and anywhere
Get the SmartTAG experience at a fraction of the price with simpler installation and registration process
Please ensure your eWallet has sufficient balance or activate auto reload function and link your credit/debit card now.
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Disclaimer:
This guide serves as a recommendation only. Unless expressly stated otherwise in the Terms and Conditions for TNG RFID, Touch ‘n Go expressly disclaims all implied and express warranties in the accuracy of this guide and disclaims all implied and express guarantees that the installation of the RFID Tag in accordance with this guide will guarantee uninterrupted, timely, secure or error-free usage of the RFID Tag. To the maximum extent permissible by law, this disclaimer includes all warranties of merchantability, fitness for a particular purpose, and non-infringement. This guide does not guarantee that the RFID Tag will meet your requirements and expectations in any way whatsoever.
Download & open your Touch ‘n Go eWallet, click on RFID icon & ’Activate RFID Tag’.
Add in your personal & vehicle details.
Scan the RFID Tag or key in your tag number.
Activation will be within 24 hours.
